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Healthcare Provider Happy Hour Podcast

Mar 30, 2021

March 30, 2021

I am joined today with Barbara Khozam: customer service investigator, trainer, and speaker on healthcare communication, the patient experience, and leadership.  Barbara and I chat about all things related to dealing with difficult patient interactions and enhancing the overall patient experience.

If you...


Mar 23, 2021

March 23, 2021

Join me today as I chat with you about the silent aspect of toxic workplaces that are traditionally not thought about and how that can disempower providers and result in depersonalization and burnout.

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Disclaimer: All views are...


Mar 16, 2021

March 16, 2021

Join me today as I ask you to reflect on your burnout prevention practices and whether they happen in or outside of your workplace?  I further chat about the power of an empowerment approach in preventing burnout in the workplace.  

*Correction: "Negatively Reduced was meant to be negatively influenced...


Mar 9, 2021

March 9, 2021

Join me as I chat with you about the differences between excellence and perfectionism and how perfectionism could lend itself towards burnout.

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Disclaimer: All views are my own and for informational purposes only.  They are not...


Mar 2, 2021

March 2, 2021

Join me today as I chat with you about the power of reflecting in various ways to assist you in moving forward in your practice and feeling more clear. 

If you liked this podcast, please subscribe, share and leave an honest review.

Disclaimer: All views are my own and for informational purposes only.  They...